Terms & Conditions

1. Introduction

These Payment Terms and Conditions (“Terms”) govern the payment arrangements between ICROZ SOLUTIONS PRIVATE LIMITED (“ICROZ,” “we,” “us,” or “our”) and the client (“you,” “your,” or “Customer”) for any products, solutions, or services provided by us. By engaging our services or purchasing our solutions, you agree to be bound by these Terms.

2. Accepted Payment Methods

We accept the following payment methods:

• Bank Transfer (NEFT/RTGS/IMPS)

• UPI

• Credit/Debit Cards (Visa, MasterCard, etc.)

• PayPal (for international clients)

• Other methods as mutually agreed

All payments must be made in Indian Rupees (INR) unless otherwise specified.

3. Invoicing and Payment Schedule

• Invoices will be issued upon confirmation of service scope, delivery milestones, or at agreed intervals.

• Payments are due within 15 days of the invoice date unless otherwise agreed in writing.

• A late fee of 2% per month may be charged on overdue payments.

• Services may be paused or terminated for delayed or non-payment.

4. Advance and Milestone Payments

• Projects typically require a 50% advance payment before work begins.

• The remaining 50% will be invoiced upon completion or at agreed milestones.

• For long-term engagements, milestone-based or monthly billing cycles may apply, as per the agreement.

5. Taxes and Duties

• All prices and fees are exclusive of GST and other applicable taxes, which will be added to the invoice as required by law.

• You are responsible for any local taxes, import duties, or other levies applicable in your region.

6. Refund and Cancellation Policy

• Payments made are non-refundable unless otherwise stated in a written agreement.

• If a project is cancelled by the client after initiation, charges will apply for the work completed and resources allocated up to the date of cancellation.

7. Disputes and Chargebacks

• Any billing disputes must be reported within 7 days of receiving the invoice.

• Chargebacks are not permitted without prior written notice. Unauthorized chargebacks will be treated as a breach of contract and may lead to legal action.

8. Termination for Non-Payment

We reserve the right to suspend or terminate services in the event of:

• Non-payment beyond 30 days

• Failure to adhere to agreed payment terms
  Any costs or damages incurred due to such suspension will be borne by the client.

9. Updates to Terms

ICROZ SOLUTIONS PRIVATE LIMITED reserves the right to modify these Terms at any time. Updated terms will be published on our website: www.icroz.in and will take effect immediately unless stated otherwise.

10. Contact Us

For billing queries or payment support, contact:
ICROZ SOLUTIONS PRIVATE LIMITED
Website: www.icroz.in
Email: info@icroz.in
Phone: +914040305890
Address: 1-7-236/439 AND 440PART, C-Block, 4th Floor, Chandralok Complex, Paradise Circle, S D Road, Secunderabad, Hyderabad, TG, 500003